This Privacy Policy ("Policy") describes how Project Quote and its affiliates and subsidiaries (collectively, "we" or "us") collect, use, and disclose personal information about individuals who use our websites ("Site") or who otherwise interact with us via our mobile application (collectively, our "Services").
"Personal Information" (a/k/a "Personal Data") means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. It does not include publicly available or anonymized information.
We collect Personal Information directly from you (via Services), indirectly from your activity on the Services, and from Project Quote service providers, service professionals, and business partners. We may use or disclose Personal Information to:
We collect usage information via technologies like cookies, device identifiers, session monitoring, and web beacons to improve performance and user experience. For example, we may:
Rejecting Cookies: Your browser may allow you to reject cookies. Please note this may limit some functionality.
We may receive or share information:
By using our Services, you may choose to opt in to receive transactional and support-related communications, including text messages and calls, at the phone number you provide. SMS consent is optional and is not a condition of service. These communications may include:
Project Quote does not send SMS messages for marketing or promotional purposes, nor do we message individuals who have not provided direct, explicit opt-in consent. We do not share SMS opt-in data, message content, or related communication information with third parties, including affiliates, for promotional use.
Users explicitly opt in to receive SMS messages through a separate, optional, unchecked checkbox on our website signup form or by providing explicit consent during Intercom conversations. Consent is documented and stored. Opting in is not required to register for, use, or receive our services.
You can opt out of SMS at any time by replying STOP. Opting out of SMS will not prevent you from receiving important account information or support via other channels (such as email or phone).
We retain personal information as needed to fulfill business purposes, comply with legal obligations, and protect our rights. Retention is based on:
You may have the following rights (subject to verification):
You may submit requests via privacyofficer@projectquote.com
California residents may request information regarding data shared with third parties for their direct marketing use. To submit a request, contact privacyofficer@projectquote.com with "California Shine the Light Request" in the subject line.
We do not knowingly collect data from anyone under 16. Use of Services is restricted to individuals age 16 or older.
Our Services operate in the U.S., and your data may be transferred or processed here. We apply protective measures consistent with this Policy.
We use reasonable administrative, technical, and physical safeguards to protect your personal data. No system is completely secure, so we recommend logging out and closing browsers after use.
You may update or delete personal data by contacting privacyofficer@projectquote.com or using your account settings. You may unsubscribe from marketing emails via the unsubscribe link in any email.
Email: privacyofficer@projectquote.com
Mailing Address: Attn: Privacy Officer
Project Quote, 1032 Madison Avenue Covington, KY 41011
We may revise this Policy and will post updates on this page with the new "Last Updated" date. Significant changes will be announced prominently prior to going into effect.